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Volume CXXXIII, Number 1 |
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Bowdoin's welcoming voice?
To the Editors:
One of Bowdoin's most pleasing aspects is its sense of community; warm, personal contact with everyone from the housekeeper to the president. Both are important jobs. Another important job is answering the phone, but apparently the administration doesn't think so. Bowdoin's automated voice answerer is out of synch with a caring, small college where individuals are valued. Is buying an unfriendly piece of technology better than employing a friendly local person? Often, a person's first contact with the college is by phone. It used to be so pleasant, and a lot more efficient, to speak with a real human being. Maybe Bowdoin saves a nickel by having a machine answer the phone. It's not worth it.
Sincerely,
Steve Cartwright
Bowdoin Parent
Waldoboro, Maine
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